Privacy Policy

LAST UPDATED: September 21, 2026

Welcome to Kynd Alchemy. Your trust matters to us. We create fragrance-free products with intention and transparency, and we treat your privacy the same way. This Privacy Policy explains what information we collect, how we use it, and how you can access your rights.

We collect information in three main ways.

Information you share with us

  • Name

  • Email address

  • Shipping and billing address

  • Phone number, if you choose to provide it

  • Order information

  • Messages, feedback, or support requests you send us

Information we collect automatically

  • IP address

  • Device and browser type

  • Pages you view on our site

  • Cookies and similar technologies that help us improve your experience

Information from trusted service partners

Examples include payment processors, email platforms, and shipping carriers. They share or process only the information needed to complete your order, provide support, or manage your subscription.

We use your information to:

  • Process and ship your orders

  • Communicate with you about purchases or support requests

  • Send newsletters or marketing emails only if you choose to receive them

  • Improve our website and customer experience

  • Maintain the security and functionality of our systems

  • Meet legal and regulatory requirements

Every marketing email includes a one-click unsubscribe link. Unsubscribing from marketing emails will not affect order confirmations, shipping updates, or support-related messages.

We keep our use of your information simple, intentional, and limited to the purposes above.

We will never sell, rent, or trade your personal information for money.

We share information only with trusted providers who help us run our business, such as payment processors, shipping carriers, and email service providers. They may use your information only to perform services on our behalf.

We may also disclose information when the law requires it—for example, in response to a lawful request, to protect our rights or the safety of others, or to report adverse events or product-safety information to regulators such as the U.S. Food and Drug Administration.

If Kynd Alchemy is ever merged, acquired, or its assets are sold, customer information may transfer as part of that transaction. If that happens, we will notify you by email.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. No system is perfect, but we follow industry-standard practices to keep your data safe.

Kynd Alchemy never stores your full card number. Payments are handled securely by our payment processor.

Cookies help us understand how visitors use our site and how we can improve it. We use cookies to:

  • Remember your preferences

  • Improve site performance

  • Personalize your browsing experience

You can disable cookies in your browser settings, but some features may not work as expected.

We do not currently use advertising or cross-site tracking pixels. If that changes, we will list those technologies here and provide an available opt-out option.

Depending on your location in the United States or Canada, you may have the right to:

  • Access the personal information we have about you

  • Ask us to correct or update your information

  • Request that we delete your information

  • Withdraw consent for marketing emails

  • Opt out of certain tracking technologies

  • Ask how and why your information is used

To make a request, email us at hello@kyndalchemy.com. We will respond within a reasonable timeframe.

Our site and products are intended for people 13 and older. If you are under 18, you may shop with the involvement of a parent or guardian, who agrees to our Terms and Conditions on your behalf.

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has given us information, please email us at hello@kyndalchemy.com and we will delete it.

We keep your information only as long as needed for the purposes described in this policy and to meet our legal obligations. As a general guide:

  • Order and transaction records are kept for about 7 years to meet tax and accounting obligations.

  • Marketing information is kept until you unsubscribe or ask us to delete it.

  • Support messages and correspondence are kept for about 2 years.

When information is no longer needed, we securely delete or anonymize it.

If you are visiting our site from outside the United States or Canada, please note that your information may be stored on servers in the United States. We will protect your information according to this Privacy Policy regardless of where it is processed.

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page.

For significant changes, we will notify you by email. Where the law requires your consent, we will ask for it. It is not our intention to make changes that reduce your rights without telling you.

If you have questions about this Privacy Policy or how we handle your information, we would love to hear from you.

Kynd Alchemy LLC

11166 Fairfax Blvd, Ste 500-1136

Fairfax, VA 22030

Privacy questions are always welcome. Email us at hello@kyndalchemy.com, and we will be happy to help.