Privacy Policy
Last updated: Nov 20, 2025
Welcome to Kynd Alchemy. Your trust matters to us. We create fragrance free products with intention and transparency, and we treat your privacy the same way. This Privacy Policy explains what information we collect, how we use it, and how you can access your rights.
1. Information We Collect
We collect information in three main ways.
Information you share with us
Name
Email address
Shipping and billing address
Phone number (optional)
Order information
Messages or feedback you send us
Information we collect automatically
IP address
Device and browser type
Pages you view on our site
Cookies and similar technologies that help us improve your experience
Information from trusted service partners
Examples include payment processors, email platforms, and shipping carriers. They only share the information needed to complete your order or manage your subscription.
2. How We Use Your Information
We use your information to:
Process and ship your orders
Communicate with you about purchases or support requests
Send newsletters or marketing emails only if you choose to receive them
Improve our website and customer experience
Maintain the security and functionality of our systems
Meet legal and regulatory requirements
We keep our use of your information simple, intentional, and limited to the purposes above.
3. We Will Never Sell Your Data
Your privacy is important to us. We will never sell, rent, or trade your personal information.
We only share your data with trusted providers who help us run our business. These include payment processors, shipping carriers, and email service providers. They may only use your information to perform services on our behalf.
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. No system is perfect, but we follow industry standard practices to keep your data safe.
5. Cookies and Similar Technologies
Cookies help us understand how visitors use our site and how we can improve it. We use cookies to:
Remember your preferences
Improve site performance
Personalize your browsing experience
You can disable cookies in your browser settings, but some features may not work as expected.
6. Your Rights
Depending on your location in the United States or Canada, you may have the right to:
Access the personal information we have about you
Ask us to correct or update your information
Request that we delete your information
Withdraw consent for marketing emails
Opt out of certain tracking technologies
Ask how and why your information is used
To make a request, email us at hello@kyndalchemy.com. We will respond within a reasonable timeframe.
7. Children's Privacy
Our services are not intended for children under 13, or under 16 where applicable. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we will remove it.
8. How Long We Keep Your Information
We keep your information only as long as needed to:
Provide products or services
Respond to questions or support requests
Meet legal or accounting obligations
When it is no longer needed, we securely delete or anonymize it.
9. International Visitors
If you are visiting our site from outside the United States or Canada, please note that your information may be stored on servers in the United States. We will protect your information according to this Privacy Policy regardless of where it is processed.
10. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Significant updates may also be sent to you by email. Continued use of our site means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, we would love to hear from you.
Kynd Alchemy
Email: hello@kyndalchemy.com
Address: 11166 Fairfax Blvd, Ste 500-1136, Fairfax, VA 22030